Mark Townsend - Chief Executive Officer (CEO)
3 min
Mark was appointed in January 2024. He will be driving the…
Provides your loved ones with a cash pay out if you pass away during the policy term.
Life insurance with no medical questions that guarantees a cash pay out to your loved ones.
Helps to replace a percentage of your income if you’re unable to work due to illness or injury.
Laura founded Reassured in 2009 alongside Steve Marshall when there were just 4 members of staff in a small office in Alton.
Reassured is now the largest life insurance broker in the UK*, with over 1,000 employees across 9 UK sites.
Laura’s reporting line consists of Sales, Recruitment, Learning and Development (L&D) and HR which means she is ultimately responsible for the hiring, growth, development and performance of all the sales teams in the business.
Laura has been instrumental in the significant growth and evolvement of the business – from designing and implementing the full end to end life insurance sales processes, (used by all sales staff at Reassured), to creating and developing the award-winning Learning & Development (L&D) and Recruitment teams.
Laura’s focus is all things sales and people. From the working practices, the management development programmes to the career belts sales progression programme. If it’s to do with sales or people, its most likely been created by her.
Laura is a strong believer in EQ (emotional intelligence) over IQ when it comes to people in business. She believes people act based upon how they feel and how someone feels is their reality irrespective of the facts.
When you run a business with customers involved or any people in it, this needs to be the starting point of every decision. Laura is an expert in emotional intelligence in business practice and regularly coaches on this subject.
Laura’s role largely consists of constantly evolving the sales and people functions, the creation of the operational business strategy, driving the countrywide growth of the business in our existing locations as well as developing new ones.
3 min
Mark was appointed in January 2024. He will be driving the…
3 min
Matthew Donaldson joined Reassured in September 2022,…
3 min
Edward Wagener joined the UK's largest life insurance…
3 min
Colin joined Reassured in August 2016 as Head of Marketing…
3 min
Phil Jeynes was appointed Director of Corporate Sales here…
3 min
Grant joined Reassured in May 2018 as a Finance Manager…
3 min
Jeremy joined the board at Reassured as an independent…
Yes very pleased with my choice very helpful easy to understand and very pleasant transaction all good!
Mrs M RushworthVery professional and reassuring. Life insurance sorted in about 10 minutes.
Stephen Daviesvery courteous and friendly. Polite professional and empathic.
Stedroy FentonAnother happy customer I am. They are very professional and kind. Fully communicative. I recommend.
Piotr StepienReally attentive during the call, good clear guidance throughout. Well done.
Michael ReynoldsAmazing service quick fast and easy and Joey was a star on the phone really help me thanks.
Sera WoolleyI made the right choice and now I feel relieved that I did.
glynReally genuine kind and compassionate team with great knowledge and friendly approach highly recommend them!
Katelia MerrittI must say Jake took me through every step and was brilliant, recommend them anytime.
Allan GreenVery happy and everything explained well, so glad a took the time to take the call, normally I would say I'm busy. But compared to other company's we save so much more money.
Jenny Berry